No customs duty is levied on equipment imported as part of the share capital. This exemption does not apply to passenger vehicles, slots and gambling machines. Foreign investors should submit a written request for custom duty exemption beforehand to the competent customs authority (according to the location of the company) with additional documentation.
For more information, please visit the website of Bosnia and Hercegovina Customs procedures.
The median age in Bosnia and Herzegovina is 43.1 years (United Nations, 2020). The population is currently declining and ageing, increasing the number of single-person households, although couple-with-children households remain dominant. Urbanization is continuing, with over 48.6% of the population now living in urban areas in 2019 (World Bank, latest data available).
Ever since 2017 the consumer price index increases progressively reaching 104.8 in 2019 (World Bank, latest data available). The main marketing technique in the country is direct response marketing. However, the spread of credit cards allows the development of other media such as sales catalogues, advertising on television, radio, in the press. E-commerce is starting to develop in Bosnia. In 2019, 69.9% of the population used the internet (World Bank, latest data available).
Most consumers prefer to pay in monthly instalments, even low-cost products. For the sale of capital goods, customer service and sales services are essential for maintenance and training. For consumer goods, consumers prefer domestic products. Flagship products focus on creating permanent contact with consumers and aggressive promotions.
To search directories by industry in Bosnia and Herzegovina, check out our service Business Directories.
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Latest Update: December 2023